Playtomic

Crafting and growing a social ecosystem for racket players

Client
Playtomic
Industry
Sports
Playtomic became Europe’s first sports unicorn, but its positioning as a booking platform didn’t reflect its true ambition or potential. We partnered with the startup to transform its service into a living community: a space where players could connect, discover new experiences, fuel their passion for racket sports… and even find a date.
1B$
Evaluation after transformation
#1
Global app for racket sports
The strategy

We redefined Playtomic’s business model to prioritise community-building and profitability, developing a new strategy and identity to elevate its perception from a one-trick pony into an accessible and exclusive ecosystem. This translated into a fully redesigned app, intuitive and loyalty-driven, that encourages players to break away from their screens and meet in person, building real-world connections that sustain long-term engagement.

The solution

Our collaboration with Playtomic spanned the launch of the brand to its implementation across phygital touchpoints: new services, campaigns, and even a sports apparel line to further grow the racket sports community.

A word from the project director
“The freedom to put forward and collaborate on new ideas allowed us push the brand further and properly position Playtomic in its rightful place as the leader of the sports tech sector. It was a joy to work and play with industry leaders and across all of our specialities.”
Ollie Briggs
Design Director
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